Are you looking for the best business phone service for your WordPress powered website? Adding a phone service can help you efficiently manage calls with customers. In this article, we have hand-picked some of the best business phone services that you can use along with your WordPress site.
Why and When You Need a Business Phone Service?
Normally, you can just add your landline or mobile phone number to your WordPress site and use that to receive calls from customers. However, your phone number wouldn’t look professional, and you will not be able to communicate effectively.
Adding a proper business phone service allows you to do the following:
- You can easily track call duration, hold times, wait times, and overall usage.
- Most business phone services come with call forwarding, caller ID, call waiting, inbound call routing, call recording, and more.
- Share one business phone number among several users simultaneously (auto attendant feature allows you to route call to the first available representative)
- You can use a desk phone system, cordless phones, mobile cell phone, or a computer to receive and make calls.
- Easily add new employees without calling in a IT technician.
- Business phone systems transmit voice over internet (VoIP systems), which means you can take your local or toll-free number anywhere you want. All you will need is a high-speed internet connection.
If you are running an online store or a small business website, then adding a professional VoIP business phone service can help you grow your business. You can use it to build better customer relations with professional sales and support provided over the phone.
1. Nextiva
Nextiva is the best business phone service in terms of features and ease of use. They offer a large set of features, with quick setup and reasonable pricing. It comes with a simple web-based admin panel which makes it easy for small business owners to easily manage the unified communications platform like a pro.
Nextiva’s VOIP phone service for small businesses includes advanced call routing, unlimited free domestic calling, voicemail to email and text, online faxing, text messages, and more.
2. RingCentral
RingCentral is another popular business phone service for companies of all sizes. They offer one of the most feature-rich small business phone systems on the market.
Their business phone platform includes all the standard business calls functionality you would need including unlimited calling, call forwarding, caller ID, call waiting and transfer, share one line on multiple mobile devices and users, SMS texting, and more.
Apart from that, it also comes with video meetings with screen sharing, team messaging, 1000 toll-free minutes, and integrations with Gsuite, Dropbox, Microsoft, and other services. It comes with an intuitive cloud based administration that makes it super easy to set up and manage your calls.
3. Ooma
Ooma is a popular business VOIP phone provider that offers business phone numbers, and 1-800 toll free phone numbers at affordable prices. You can add a toll free number to any Ooma office plan. By default they will pre-select a toll-free phone number for you, but you also have the option to choose a new one.
Ooma office platform comes with all powerful features that you would expect such as virtual receptionist, extension dialing, music-on-hold, smart mobile phone apps, call logs, and more. Best of all the setup is very easy, and you can do it within minutes.
You can use their control panel to easily manage calls, add new team members, and more.
4. GrassHopper
GrassHopper offers virtual phone numbers through voice over internet protocol (VOIP), and it is great for solopreneurs and small businesses. A virtual phone number means it can forward calls to any phone number or mobile device. However, for outgoing calls you will still need a regular phone line.
They offer intuitive web and mobile apps to manage your account and phone service. You can use multiple extensions for your number, and you can choose from local, toll-free, and vanity phone numbers. It offers US, Canada, and UK based local and toll-free numbers.
